@can('is-admin')

Abandoned Call

All abandoned call logs

Agent Break Summary

All agent break summary

Agent | Queue Summary

Agent wise queue report

{{-- --}}

IVR Detail Report

IVR details

{{-- --}}

Agent Missed Call Summary

Agent missed call details

{{--

Call Supervised Report

Call Supervised Report

--}} {{--

{{--

Live Call Dashboard

Live Caller Details

--}} @endcan @can('can-view-cdr-reports')

Call Detail Report

Call details and recodings

@endcan @can('can-view-reports')

Daily Call Summary Report

Daily Call Summary Report

Daily Queue Summary Report

Daily Queue Summary Report

Agent Login Logout Report

Agent Login Logout Report

Nuisance Customers Report

Nuisance Customers Report

Unsatisfied Customers Report

Unsatisfied Customers Report

@endif